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As all permissions surrounding what a User can and can not access in NCompass Anywhere are controlled in NCompass Desktop, you will need to be logged into NCompass Desktop as a User that has the relevant permissions to able to access 'Administration > Security...

Duncan Shaw takes you through the latest features and changes in NCompass 11.13, as presented 20th February 2026.

David Pinder shows you how to stock take in NCompass, as presented 26th March 2026.

Chris Weeks shows you how to get the most out of your website, as presented 24th April 2026.

This guide explains where staff should check and update email addresses in Magento Admin when a customer requests an email-address change for their website. Purpose Customer email changes can affect several different parts of a Magento site. Some email address...

Once you are on our cloud platform, you need to know how to connect so you can run your system. We try to maintain as much flexibility as possible, whilst also ensuring the environment remains secure in all aspects. In this article, we'll detail how you connec...

In today's world, there are unfortunately bad actors which attempt to infiltrate various systems. AI is making this easier then ever, so its important to remain vigilant, however, some of the attack vectors are so convincing that they can fool anyone. This art...

User Management NCompass allows you to set security permissions on a user level using levels Tier 1 to Tier 4, which align with the four levels on a menu such as the products menu, plus Administration and Reporting. This Menu is located Under Administration > ...

The Tesco marketplace integration needs 3 pieces of information for you to enter into NCompass: API Key API Endpoint Store ID This guide will cover how to get this information so you can enter it into the corresponding configs on NCompass Tesco API Credentials...

Marketplaces are essentially stores that different companies can provide. You are able to sell products on the Tesco website for example which is what this guide will cover. When setting up a new Marketplace you only need to configure a few settings within NCo...

The minimum setup to send offers should have been completed when the API credentials were entered under marketplace settings. You should have the ability to create and update offers. This leaves the other marketplace settings which you would want to configure....

Creating marketplace offers is done under the Web/Online Details tab of a product, managed next to all other web sections. NCompass does not manage or sync up web content to the Tesco Marketplace. Only Stock and Price You do not require any web details or cont...