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CIH/Euronics Data Feed Update July 2026

Overview

The CIH feeds provided to your system for both products and the marketplace run using an address that your NCompass system connects to.

Unfortunately, CIH have had an issue with the services that provides the connection to this service but have now got a solution in place that will allow your data feeds to resume working. This requires a small tweak in your NCompass system.

How To

In your NCompass system, go to Administration > Product Feeds.

  1. Select the Euronics Autofeed on the left.
  2. Press Edit >.
  3. Click on the Security Settings tab.
  4. Edit the URL to be cihftp3.cihgroup.com - it will currently read cihftp.cihgroup.com. If it already says this, you need to do nothing else.
  5. Press the Save button once done.

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Repeat the same steps for the Euronics Evolution Item Download feed. 

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Do not change any other settings in this tab.

Additional Information

None currently

Frequently Asked Questions

I cannot access the administration menu to alter the feeds!

Your NCompass user must have administration rights or security rights to access the menu required.

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