CIH/Euronics Data Feed Update July 2026

Overview
The CIH feeds provided to your system for both products and the marketplace run using an address that your NCompass system connects to.
Unfortunately, CIH have had an issue with the services that provides the connection to this service but have now got a solution in place that will allow your data feeds to resume working. This requires a small tweak in your NCompass system.
How To
In your NCompass system, go to 
Administration > Product Feeds.
Select the 
Euronics Autofeed on the left.
Press 
Edit >.
Click on the 
Security Settings tab.
Edit the 
URL to be 
cihftp3.cihgroup.com - it will currently read 
cihftp.cihgroup.com. If it already says this, you need to do nothing else.
Press the 
Save button once done.
 
Repeat the same steps for the 
Euronics Evolution Item Download feed. 
Do not change any other settings in this tab.
Additional Information
None currently
Frequently Asked Questions
I cannot access the administration menu to alter the feeds!
Your NCompass user must have administration rights or security rights to access the menu required.