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This guide explains how to add images to your sub-category pages, giving your customers a more visual and intuitive navigation experience. The process is straightforward and requires minimal effort to set up. Step 1: Log in to Magento’s Backend Open yo...

This enhancement adds AM/PM delivery slots to the Date Picker module. Note: The Date Picker module is a chargeable feature and requires NCompass Engineer Area Management AND WebPresence Delivery Datepicker Modules to function. If you do not currently offer d...

Overview As of NCompass 11.04, a new stock selection experienced was added to improve sales efficiency, allowing stock allocation to be selected at the same time as the pricing.  You can use the old method, by enabling the Use Advanced Stock Selection by Def...

Accessing Manual Store The Manual Store feature is used to store specific stock numbers into a stock location. To navigate to the Manual Store section on the warehouse scanner, click the burger menu icon in the top left of the screen. From the menu, select ...

Stock Take By Location Inside the desktop version of NCompass, navigate to Products > Stock Count > Stock Take by Location. This will bring up a list of all stock locations that you currently have set up in your system, along with the last time they were sto...

Picking a Customer Collection A customer collection is used when a customer collects items directly from the warehouse. Customers will be provided with a collection slip, which they must bring with them and hand over at collection. Click the burger menu in t...

Bulk Move is used to move large quantities of items at one time. To navigate to the Bulk Move section on the warehouse scanner, click the burger menu icon in the top left of the screen. From the menu, select the Bulk Move option. Bulk Moving By Stock Nu...

The Unload Vans feature is used for scanning items that were failed deliveries or collections that the delivery team has picked up during the day. These items are scanned back into the business to mark them as received. The Manual Store feature is used to sto...

Stock Management is used to check details against an item without using Desktop NCompass. It can be used to: View Current Branch View Current Stock Room View Current Stock Location Check and amend Serial Numbers Add Condition  Check and Change Selling ...

Customer Ledger Creating new account customers Whenever you are creating a new customer, you should always search first to prevent any duplicate customers being created. ·         Navigate to Customer > Enquiry      ·         Enter ‘Company’ name an...

There have been some changes to streamline the goods in process. There is a new option for a Two Step Goods In which allows users to preemptively tell NCompass what items are going to be received into stock via the Purchase Orders. This allows the Delivery No...

Introduction The Warehouse and Stock Application (WAS) is a powerful tool designed to assist warehouse operatives with stock management. Companies of all sizes can benefit from using the app, whether you operate a manned or unmanned warehouse, or store stock...

Picking Jobs are used in conjunction with Load Vans to get stock ready for Deliveries/Couriers. They can be used and set up in many different ways and it will require consultation before use so it can be configured correctly for your business. Picking Jobs w...

When raising a Supplier Return in NCompass you now have the option to mark the returned item as being collected by the Supplier at a later date. This is the advised option at point of raising the Return and can be defaulted in configuration. The Warehouse scan...

Start by pressing the Load Vans option in the menu.  Select a Date Type: Delivery - Date of Delivery Dispatch - Used for Carriers, this is the date of collection rather than the date of the field call. Select the Date you are packing field ca...

Software version and What’s New Select Latest Updates from the menu. This will show you’re the current software version (major release Version, swipe from right to left to see incremental versions) and what’s been added in the last major release. Check ...

This process is only used for retailers who want to: Goods stock into NCompass on Desktop instead of the Warehouse Operatives doing it. Want to get the stock Goods In quickly first and later Label. Opening Stock process. If you believe this feature may...

You can use WAS to populate a Stock Count created in NCompass, this is especially useful for Count Only items. There is a separate guide which covers using and setting up Stock Counts in NCompass. Navigate on the main menu to Stock Count Click on th...

A how-to video for importing your Euronics Marketplace services. The template file for importing can be found here: Euronics Marketplace Full Service List.xlsx - click on File > Create a Copy > Download a Copy to save a copy to your PC. Extra Support If y...