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Applying Extended Warranties to Categories in NCompass

This guide explains how to assign extended warranty categories to departments in NCompass so that they apply correctly across your product structure.

Demonstration

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1. Open Department Management

  1. In NCompass, go to Department Management.

  2. Locate the departments that do not yet have a warranty category assigned.

2. Assign a Warranty Category

  1. Select the department you want to configure.

  2. From the Warranty Category list, choose the category you wish to apply.

  3. Example: Assigning Cookers to Cooking > Cookers will cause the subcategories:

    • Freestanding Cookers

    • Gas Cookers

    • Range Cookers
      to automatically inherit the warranty category. (as seen below)

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3. When to Apply at the Lowest Level

  • Apply at the lowest category level only when its warranty category differs from its parent.

  • This can happen when the parent category covers a broader set of products, and the subcategory needs a unique warranty category (e.g., a tuple of categories under the parent).

4. Selecting from the Warranty Category List

  • When configuring, you will see the full list of available warranty categories.

  • Choose the most relevant one for your department or subcategory.

 

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