HR Rules & Entitlements

The rule and entitlement screens live under Administration > HR. Set them up in this order: absence types, blackout dates, conflict rules, then entitlements.

Absence types

Administration > HR > Manage Absence Types

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The system ships with a standard set of absence types, which you can edit or add to. For each type you control:

The standard types behave like this out of the box:

TypeDeducts from entitlementApprovalStaff can request
Annual LeaveYesManager + HRYes
Sick LeaveNoNone - approved on recordingNo
Compassionate LeaveNoManager onlyNo
Training / DevelopmentNoManager onlyNo
Time Off In Lieu (TOIL)YesNone - approved on recordingNo
Parental LeaveNoManager + HRNo
Unpaid LeaveNoManager + HRNo
Public/Bank HolidayNoNone - approved on recordingNo

Note: a few standard types need only manager approval, but the edit screen's single Requires Approval tick sets manager and HR together - a manager-only type cannot currently be created or re-created from the screen.

Blackout dates

Administration > HR > Manage Blackout Dates

Blackouts are date ranges when holiday should not be booked. A staff member booking annual leave over a blackout that applies to them is warned at the point of booking - the warning does not block the request, but approvers see the clash too.

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  1. Click New, or select an existing blackout and click Edit.
  2. Enter a description and set the start and end dates.
  3. By default the blackout applies to all departments. If it only applies to one cost centre, untick All Depts and select the cost centre.
  4. Click Save.

Conflict rules

Administration > HR > Manage Conflict Rules

A conflict rule caps how many people from a cost centre or salesperson group can be absent at the same time. Like blackouts, a breach warns the staff member and the approvers - it does not block the booking.

  1. Click New, or select an existing rule and click Edit.
  2. Enter a description.
  3. Choose whether the rule applies to a Cost Centre or a Salesperson Group, and pick which one.
  4. Set Max Concurrent Off - the most people from that group who may be absent at once.
  5. Click Save.

Entitlements

Administration > HR > Manage Entitlements

Entitlement is held per person per holiday year (always 1 January to 31 December). Staff with no entry for the selected year are listed with the default of 25 days annual leave until you save something different. To adjust:

  1. Pick the holiday year (the current year, two back and two ahead are available) and, optionally, a single employee.
  2. Click Edit, then click into any cell and make the adjustment. Each row carries the entitlement type, days, hours and hours-per-day.
  3. Click Save - every row in the grid is saved together.

A person's total entitlement for the year is the sum of all their rows: as well as Annual Leave, rows can be Bonus Days, Time Off In Lieu, Carry Over or Other, so extra time granted through any of those shows up here alongside the base allowance.


Created 2026-08-18 07:18:36 UTC by Rupert Woolger
Updated 2026-08-18 10:08:54 UTC by Rupert Woolger