Configuration Options - Salesperson For Agreement Renewal Reviews

Setting Salesperson for Agreement Renewal Reviews
Navigate to Tools > Configuration.
In the search box, type ‘Salesperson for Agreement Renewal Reviews’.
Tick the Search All checkbox.
Click Search.
Set the required salesperson globally.
If not set, the review will default to the salesperson of the Agreement.
This option is used when an automatic review fails to send an email to the customer due to a missing email address or an error in sending.